Zippers

How do I book for a workshop?

The best way to book for a workshop is through our website.  You can look at the schedule in calendar view or look at the list of workshop and see what's available for it.   We close sign up 24 hours prior to the workshop, so be sure to book ahead!

Can I bring my child to a workshop?

Yes, please make sure that your child is at least as old as the minimum age requirement  for the workshop and that they are accompanied by an adult.  Each adult can bring up to two minors to a workshop.  Each child should have their own ticket and no more than 1 adult caretaker.   

Can I bring a guest to a workshop?

If you have a last minute addition to your group, please call the store to see if there is enough seating or materials available.  If so, you can pay for their ticket upon arrival at the store.  Last minute accommodations are up to the discretion of the store staff and host.  We recommend booking your tickets at least 24 hour in advance.

All workshop attendees need to have their own ticket.  However, an adult caretaker can accompany a minor younger than 18 years old free of charge (one adult per minor please).  Check your workshop details for minimum age requirements to ensure that the workshop is appropriate for the minor.  

Can I take my project home?

In most workshops, you will be able to complete and take the project home.  However, some projects require curing or drying time and may need to stay at the store until ready.  Please check your workshop description for details.

What should I do if I need to reschedule my workshop?

We can refund or reschedule your workshop as long as you let us know at least 24 hours prior to the workshop.  Please see our Refund Policy here for more details.

What should I do if I'm running late for my workshop?

We understand that traffic and emergencies happen and hope that you can make it to your workshop on time.  If you arrive late, we will do our best to catch you up on the content and steps covered for the workshop, but your host is not able to stay beyond the scheduled end time for the workshop.  If you cannot make it to your workshop, you can transfer your ticket to another person and they can attend in your place.  Unfortunately we do not offer refunds or reschedules for no shows.  Please see our Refund Policy here for more details.

Can I bring my dog?

We regularly have doggy visitors and well-behaved and quiet pups that get along with other humans and dogs are welcome!  However, we are not responsible if your dog ingests something they shouldn't.